As a Honeywell Fire Approved Partner, Black & White Fire Safety holds the highest level of accreditation Honeywell awards to fire-alarm specialists. Only a small, rigorously audited network of companies earns this badge, which guarantees you receive genuine Honeywell Gent equipment, factory-trained engineers and full manufacturer backup on every project.

What does “Honeywell Fire Approved Partner” mean for you?

Verified product authenticity

All panels, detectors and accessories we supply come direct from Honeywell’s authorised distribution channels. You benefit from the latest firmware releases, documented traceability and a product warranty honoured by the manufacturer.

Elite-level engineering expertise

Our engineers attend Honeywell Gent Academy courses every year, covering system design, loop calculations, graphical workstation configuration and advanced cause-and-effect programming. That expertise translates into faster commissioning, fewer call-backs and cleaner maintenance reports.

Priority technical support and spares

As an Approved Partner we receive priority access to Honeywell’s technical help-desk, software updates and reserved spare-part inventory. In practice that means critical sites—such as hospitals, care homes and data centres—see faults cleared or key components replaced within hours, not days.

Extended warranty options

Because our workmanship meets Honeywell’s SP203-1 benchmark, we can extend the standard parts warranty to five years on qualifying projects. Longer cover lowers your lifetime ownership cost and streamlines insurance negotiations.

Our Honeywell Fire Approved Partner Gent services

System design & specification
We plan every installation to BS 5839-1 (2025) with comprehensive drawings and cause-and-effect matrices ready for Building Control sign-off.

Installation & commissioning
Clean-install methods, calibrated sound-pressure tests and digital certification deliver day-one compliance.

Planned maintenance
Six-monthly visits include device verification, battery impedance checks and full logbook updates—essential for proving due diligence after an incident.

24-hour emergency call-out
A single phone number connects you to engineers carrying first-fix parts for Vigilon, Nano and S-Quad ranges. Our four-hour SLA applies across the DN postcode.

System upgrades & integration
Add voice evacuation, lockdown signalling, BACnet or Modbus gateways and graphical workstations without replacing existing loops.

Sectors that trust our Honeywell Fire Approved Partner expertise

1. Healthcare (NHS and private)
2. Education (schools, academies and universities)
3. Care and assisted-living facilities
4. Hotels, leisure centres and arenas
5. Warehousing and logistics hubs
6. Heritage and listed buildings